Terms of Service
Last Updated: August 10, 2025
Welcome to RunClever (“RunClever,” “we,” “us,” or “our”), a UK-based online running coaching platform providing cardiorespiratory fitness tracking, personalized run ratings, training advice, gear recommendations, educational content, race guides, and more. By accessing or using our website, mobile applications, or services (collectively, the “Services”) at RunClever.com, you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, please do not use our Services.
1. Acceptance of Terms
By registering for an account, accessing, or using the Services, you confirm that you are at least 18 years old and agree to comply with these Terms. We may update these Terms from time to time, and the updated version will be effective upon posting on our website. Your continued use of the Services after such changes constitutes your acceptance of the updated Terms.
2. Description of Services
All RunClever Services are provided purely for informational purposes as part of your interest in running fitness. Any action taken by yourself following using RunClever Services, cannot be considered to be due to, or related to RunClever, and is conducted entirely under your own authority.
• RunClever provides the following features and services:
• Cardiorespiratory Fitness Tracking: Tools to monitor and analyse your fitness metrics.
• RunClever Athlete Rating: Proprietary Personal Run Rating (PRR) and Speed Rating (TS) for runs, including annual and all-time ranking tables.
• Fitness Improvement Tracker: Tools to track progress and analyse effective running distances, temperature efficiency, and elevation efficiency.
• Personal Fitness Dashboard: A hub for instant analysis of Strava run data, race plans, goal tracking, consistency ratings, and bespoke gear recommendations.
• RunClever Academy Learning Hub: Educational content including fitness training syllabi, mentality of fitness, inclusive fitness, and technical running frameworks.
• Race and Training Resources: Race calendars, guides to race distances, running glossaries, injury guides, city running routes, and a training session builder.
• News and Updates: Latest running news and views.
• We reserve the right to modify, suspend, or discontinue any part of the Services at any time without prior notice.
3. Account Registration and Use
• Account Creation: To access certain features, you must create an account by providing accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
• Third-Party Integrations: Our Services may integrate with third-party platforms like Strava. You are responsible for complying with the terms of service of any third-party platforms you connect to RunClever.
• Health and Safety Disclaimer: By signing up to RunClever.com, you agree you shall take no actions suggested by us that you are not entirely comfortable with and have the full backing of a medical professional or any other relevant professional.
• Prohibited Uses: You agree not to:
• Use the Services for any illegal or unauthorized purpose.
• Share, distribute, or reproduce proprietary RunClever Ratings © or other copyrighted content without permission.
• Attempt to reverse-engineer, hack, or interfere with the Services.
• Use the Services to harass, harm, or discriminate against others.
4. Subscription and Payments
• Subscription Plan: RunClever offers a flat-rate subscription for £4.99 per month, providing full access to all standard services, including features such as the Personal Fitness Dashboard, RunClever Academy, and training tools.
• Pricing: The subscription fee is £4.99 per month, charged in British Pounds (GBP). All fees are inclusive of applicable taxes, such as VAT, unless otherwise stated. We reserve the right to adjust pricing with reasonable notice, and any changes will apply to your next billing cycle.
• Payment Terms: Payments are processed through a third-party payment processor. You must provide valid payment information and agree to the processor’s terms. Subscriptions automatically renew monthly unless cancelled.
• Cancellation: You may cancel your subscription at any time through your account settings or by contacting us at info@RunClever.com. Cancellation will take effect at the end of the current billing cycle, and you will retain access to the Services until that date.
• Refunds: In accordance with the UK Consumer Contracts Regulations 2013, you have a 14-day cooling-off period from the date of subscription purchase to request a refund, provided you have not used the Services during that period. After the cooling-off period, refunds are not available except where required by law. To request a refund, contact us at info@RunClever.com.
5. User Content
• Your Data: You may upload or provide data, such as Strava run data, race plans, or fitness goals (“User Content”). You retain ownership of your User Content, but you grant RunClever a non-exclusive, worldwide, royalty-free license to use, store, process, and display your User Content to provide and improve the Services.
• Responsibility: You are solely responsible for the accuracy and legality of your User Content. We may remove or suspend access to User Content that violates these Terms or applicable laws.
6. Intellectual Property
• RunClever Property: All content, trademarks, and proprietary systems, including the RunClever Ratings ©, Personal Run Rating (PRR), Speed Rating (TS), and RunClever Academy materials, are owned by RunClever or its licensors and are protected by copyright, trademark, and other intellectual property laws.
• Limited License: We grant you a limited, non-transferable, non-exclusive license to use the Services for personal, non-commercial purposes, subject to these Terms.
• Restrictions: You may not copy, modify, distribute, or create derivative works from any part of the Services without our prior written consent.
7. Privacy and Data Protection
Your use of the Services is subject to our Privacy Policy, which explains how we collect, use, and protect your personal information, including fitness data and Strava integration data, in compliance with the UK GDPR and Data Protection Act 2018. By using the Services, you consent to our data practices as described in the Privacy Policy.
8. Third-Party Services
The Services may integrate with or link to third-party platforms, such as Strava, or provide recommendations for gear or races. We are not responsible for the accuracy, reliability, or availability of third-party services or content. Your use of third-party services is at your own risk and subject to their respective terms.
9. Disclaimers
• General Disclaimer: The Services are provided “as is” without warranties of any kind, express or implied, except as required by UK law (e.g., under the Consumer Rights Act 2015). We do not guarantee the accuracy, completeness, or reliability of any content, including fitness tracking, ratings, or training advice.
• Health and Fitness: The Services are not a substitute for professional medical advice. Consult a healthcare professional before starting any fitness programme or relying on our injury guides or training recommendations. You assume all risks associated with your use of the Services.
• Gear Recommendations: Gear recommendations are provided for informational purposes and may not suit your specific needs.
10. Limitation of Liability
To the maximum extent permitted by law, RunClever and its affiliates, officers, employees, or agents will not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Services, including but not limited to injuries, data loss, or financial losses. Our total liability for any claim will not exceed the amount you paid for the Services in the preceding 12 months.
11. Indemnification
You agree to indemnify and hold RunClever harmless from any claims, losses, or damages arising from your use of the Services, your User Content, or your violation of these Terms or applicable laws.
12. Termination
• By You: You may stop using the Services at any time and delete your account.
• By Us: We may suspend or terminate your access to the Services if you violate these Terms, engage in prohibited activities, or for any other reason at our discretion.
• Effect of Termination: Upon termination, your right to use the Services will cease, and we may delete your User Content, subject to applicable data protection laws.
13. Governing Law and Dispute Resolution
• Governing Law: These Terms are governed by the laws of England and Wales, without regard to conflict of law principles.
• Dispute Resolution: Any disputes arising from these Terms or the Services will be resolved through binding arbitration in London, England, in accordance with the rules of the London Court of International Arbitration (LCIA), except for disputes that qualify for small claims court or where you exercise your rights under the Consumer Rights Act 2015. You waive any right to participate in a class action lawsuit or class-wide arbitration.
14. Miscellaneous
• Entire Agreement: These Terms, together with the Privacy Policy, constitute the entire agreement between you and RunClever regarding the Services.
• Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in effect.
• Assignment: You may not assign these Terms without our consent. We may assign these Terms at our discretion.
• No Waiver: Our failure to enforce any provision of these Terms does not constitute a waiver of that provision.
• Consumer Rights: Nothing in these Terms affects your statutory rights as a consumer under UK law, including rights under the Consumer Rights Act 2015 and Consumer Contracts Regulations 2013.
15. Contact Us
For questions about these Terms or the Services, please contact us at:
• Email: Info@RunClever.com